FAQs

Milano

1.   What is Visitalia Tourist Card?

Visitalia Tourist Card is a discount card offering reductions on a wide range of attractions and services, from historical and cultural sites to hotels, shops, restaurants and many other selected partners. Visitalia Tourist Card is addressed to any kind of tourists – lonesome travelers, couples, large families or lively groups – who want to visit Italy and discover its never-ending color scale. Visitalia Tourist Card is your key to saving money and discovering the best places in town.

It comes with a complete kit, including some useful tools:

Travel Map: a map indicating all our partners and some surprising itineraries for you to follow and fall in love with

Discount Guide: a complete guide for choosing the perfect place to go, with contacts, addresses, prices and other useful information 

Visitalia App for iOS and Android: an interactive geolocalized map of the city, displaying the nearest partners around you

Transport Ticket: a local transport ticket is included in your kit, to can get on board and... get it easy!

Visitalia Tourist Card offers you the following benefits:

·       Discounts on purchases
We chose for you the best places in the city, selected on the basis of their interest, location, quality of products and services delivered, local renown, courtesy, sensitivity to social and environmental issues.

·       Culinary gifts at our "surprise" restaurants and pizzerias

·       Dedicated itineraries, designed by die-hard city lovers

·       Genuine locals’ tips on history, food, music, art, traditions and everyday life (visit our Facebook page)

2.   How does Visitalia Tourist Card work? 

Visitalia Tourist Card offers you discounts on many activities in Milano and surroundings.

Visitalia Tourist Card is available for 2 days or 4 days.

·       In museums, expos and festivals: show your card at the counter. See the list of our partners here.

·       In hotels, B&Bs and hostels: show your card at the reception desk. In case of online booking, insert your card number when filling in the reservation form or, alternatively, send an e-mail to the facility address specifying your Card number and reservation number. See the list of our partners here.

·       In shops, clubs, restaurants and bars: show your card when paying. At our ”surprise” restaurants, show your card when ordering: you will receive a culinary surprise with your main meal. See the list of our partners here.

Just show your card and… start saving!!!

3.   How much does Visitalia Tourist Card cost?

For prices please visit our Buy now! page.

4.   Are there any discounts for children ?

Visitalia Card Milano is free for children under the age of 9.

5.   Where can I buy Visitalia Tourist Card?

You can buy Visitalia Tourist Card here or at the following locations:

-       Authorized resellers

-       Pick up points

Online purchase: After buying Visitalia Tourist Card on our website, you will receive a confirmation email with you card number. Use this number to get discounts when you book your room online.

6.   How do I activate my Visitalia Tourist Card?

Visitalia Tourist Card is valid for 2 days or 4 days starting from the first day of use.

In order to activate it, please fill in the boxes on the back of your card.

Visitalia Tourist Card is valid for one person only.

7.   What is your return policy?

Visitaliacard srl offers a full refund on unused cards, within 12 months from date of purchase from www.visitaliacard.com. Write to This email address is being protected from spambots. You need JavaScript enabled to view it. to initiate your return request.

Partially- or fully-used Visitalia Tourist Cards are non-refundable.

8.   How long does it take to receive a Visitalia Tourist Card?

-       48 hours if you buy it online (please indicate the address in Italy to which you wish your card to be sent);

-       a few minutes if you buy it at our selected sales points.

9.   Can I transfer or share my Visitalia Tourist Card?

No. Visitalia Tourist Cards cannot be transferred to or shared with anyone else.

Visitalia Tourist Cards may be purchased as gifts; however, once activated (first used), they are non-transferable.

10.   Are the museums and/or archaeological sites closed on certain days of the week?

Museums are usually closed on December 25th, January 1st and May 1st.
Please check the official webpage of the museums and the other sites on the circuit to get updated information on special closings and/or opening hours scheduled during the year.

Kindly note that it is not possible to extend the validity of the card on the claim that the card was unusable on December 25th, January 1st, May 1st or other closing days.

11.   Is transportation included with Visitalia Tourist Card? 

A daily/weekend local transport ticket is included in your Visitalia Tourist Kit.

12.   Will you ship Visitalia Tourist Kit to a hotel?

Yes. Choose 'Hotel' delivery type during checkout and provide your hotel address. We recommend you contact your hotel to inform them of this delivery.

13.   How can I get free shipping at my hotel/friends’ place?

In order to get 48h free shipping at your hotel/friends’ place, please fill in the relevant sections of the Buy Now! page, including your phone number, name and address of your hotel or contact name and address of your friends’ place in the section «Notes and special requests» on the bottom side of the page.

14.   Can I change the name I entered on my Visitalia Tourist Card?

When ordering your Visitalia Tourist Card on www.visitaliacard.com, you must provide the first and last name of the lead traveller who will use the Card. If you wish to change the name of the lead traveler on your card, please contact our Customer Care Department at This email address is being protected from spambots. You need JavaScript enabled to view it..

15.   I want to buy two or more cards: where shall I indicate the cardholders’ names?

If you want to buy two or more cards, please insert the name and surname of the additional cardholders in the section «Notes and special requests» on the bottom side of the Buy Now! page.

16.   Which payment types do you accept on www.visitaliacard.com? 

We accept Visa, Master Card, American Express, Discover or Union Pay.